Skip to main content

STATEMENT RE: COVID-19 (Last updated: Jan 22, 2021)

 

============ Jan 22nd 2021 =================

 

You can still count on us...

As the province slowly reopens, BSI Insurance is here for you. However, the Provincial Response is still at the CRITICAL level (Red), and because the insurance industry is listed as essential, BSI Insurance will remain open during this time. Please follow the signage and respect all provincial guidelines before entering our branches. Wearing a mask is mandatory, and practice physical distancing when possible. If you are feeling ill or if you have traveled outside of Manitoba, we recommend staying home.

To ensure the safety of BSI staff and customers, we still strongly encourage our customers to phone or email their local BSI branch rather than coming directly to our offices, as we can complete most customer service transactions remotely. Save yourself the trip, and give us a call. You can also start the process by completing this form https://form.jotform.com/201055729411044 and one of our staff members will contact you to finalize the transaction on your terms.

Please contact your local BSI branch for more details. Thank you for your understanding and cooperation during this time. #COVID19 #BSI #BSIInsurance #BecauseWeCare

 

============ Nov 24th 2020 =================

 

STEINBACH, MB - UPDATE:

Our Steinbach office will re-open today from 10:00am to 6:00pm. regular business hours resume Wednesday. **Remote transactions only** For more information www.bsimb.com

204.326.1349
SteinbachOffice@bsimb.com

You can still use our online form. It's easy, fill it out, and a BSI staff member will be in contact with you on your terms. https://form.jotform.com/201055729411044

Thank you for your understanding and cooperation during this time.

 

============ Nov 23rd 2020 =================

 

STEINBACH, MB - WE ARE CLOSED

Because We Care about our customers and staff we have closed the Steinbach branch due to a Covid-19 exposure and will re-open after our deep clean sanitization process is complete.

If you require immediate Autopac assistance please call our Niverville branch at 204.388.4018

For urgent insurance needs please call our branch manager Tammy Bydeley at 204.381.0157 and for all other requests email SteinbachOffice@bsimb.com

We appreciate your patience and understanding to ensure we are all safe.

 

============ Nov 12th 2020 =================

 

You can still count on us...

Since the Provincial Response Level is CRITICAL (Red), and the insurance industry is listed as essential, BSI Insurance will remain open during this time. However, our doors may be locked so that we can manage occupancy levels to ensure the safety of BSI staff and customers.

We strongly encourage our customers to phone or email their local BSI branch rather than coming directly to our offices, as we can complete most customer service transactions remotely. Save yourself the trip, and give us a call. You can also start the process by completing this form https://form.jotform.com/201055729411044 [LINK IN BIO] and one of our staff members will contact you to finalize the transaction on your terms.

▫️ Note that in-person transactions may be accommodated on a case-by-case basis if they cannot be done remotely. Contact your local BSI branch for more details.

 

============ Nov 2nd 2020 =================

 

On Monday, November 2nd, 2020, our branches will be requiring customers to wear a mask or face covering. BSI Insurance is dedicated to protecting the lives and livelihoods of thousands of people across the prairies just like you. Because We Care for your safety, we have placed appropriate signage around our offices to remind everyone of physical distancing practices. Thank you for your understanding and cooperation during this time. 

 

============ May 11th 2020 =================

 

On Monday May 11th, 2020, our branches will be reopening its doors to customers. BSI Insurance is dedicated to protecting the lives and livelihoods of thousands of people across the prairies just like you. Because We Care for your safety, we have placed appropriate signage around our offices to remind everyone of physical distancing practices.

 

During this time, we can still complete customer service transactions, including autopac, by phone, e-mail, text, and/or fax as we continue doing our best to contribute to physical distancing during COVID-19.

 

We also have made remote Autopac transactions even easier for you. Start by completing this form: https://form.jotform.com/201055729411044 and our staff will contact you to finalize the transaction on your terms. Thank you for your understanding and cooperation during this time. #COVID19 #BSI #BSIInsurance #BecauseWeCare

 

============ April 1st 2020 =================

 

BSI Insurance is dedicated to protecting the lives and livelihoods of thousands of people across the prairies just like you. Because we care for your safety, we will complete all customer service transactions by phone, e-mail, text, and/or fax as we have suspended in-person transactions during the COVID-19 pandemic.

 

LOCATIONS:

  • Altona: 1.204.324.8666
  • Carman: 1.204.745.6435
  • Dominion City: 1.204.427.2651
  • Letellier: 1.204.737.2681
  • Manitou: 1.204.242.2277
  • Morden: 1.204.822.5406
  • Niverville: 1.204.388.4018
  • Somerset: 1.204.744.2643
  • Ste. Agathe: 1.204.882.2276
  • Steinbach: 1.204.326.1349
  • St. Jean: 1.204.758.3408
  • St. Malo: 1.204.347.5368
  • St. Pierre: 1.204.433.7758
  • Swan Lake: 1.204.836.2353
  • Winkler: 1.204.331.1253
  • Winnipeg (St. Norbert): 1.204.261.7170

 

Thank you,

 

 

============ MARCH 23rd 2020 =================

 

BSI Insurance is ready to help you with all your autopac needs. Most transactions can be completed by phone and email. Please call your local branch and we will be happy to assist you.

  • New registration and policy application
  • Renewal of an expiring/expired driver’s licence (including photo)
  • Reapplication of a lapsed driver's licence
  • Manual reassessment of an active or lapsed driver's licence
  • Driver's licence replacement
  • Basic ID card replacement (with no information changes)
  • Vehicle insurance coverage renewal, reassessment, reactivation, reapplication
  • Transfer of policy
  • Payments
  • Cancellations

Our branches will be accepting customers by appointment only. Appointments will only be granted for urgent situations. Please contact our offices by phone or email to discuss your insurance needs. Please note, that some transactions may take some time to process and we ask kindly for your patience. As the situation evolves, we will communicate changes to our staff and customers to the best of our abilities.

 

Thank you,

 

============ MARCH 19th 2020 =================

 

EFFECTIVE IMMEDIATELY, our branches will be accepting customers by appointment only. Please contact our offices by phone or email to discuss your insurance needs. Appointments will only be granted for urgent situations. We appreciate your understanding and cooperation. Some of our branches may be temporarily closed for business in the near future, please check for updates on our website and social media channels for which offices are affected. 

 

Thank you,

 

============ MARCH 18th 2020 =================

 

EFFECTIVE IMMEDIATELY, Because We Care for the protection of our employees, customers and communities, BSI has implemented some new safety standards at all of our locations.

- High traffic areas are being cleaned more often.

- Counter surfaces, POS machines, signature tablets, etc. are being disinfected more frequently.

- We have staff working from home.

Because We Care, please do not come into the office if you have:

- Travelled outside of Canada in the last 14 days.

- Are experiencing symptoms such as headache, runny nose, sore throat, breathing issues, etc.

- Have been in contact with someone who is suspected to or confirmed to have COVID-19.

Note: If your visit to the office is not *urgent* we ask that you please contact us by phone or email so that we all do our share with respect to social distancing.

 

Thank you,

 

============ MARCH 13th 2020 =================

 

To our valued customers, clients, and our communities:

The novel coronavirus (COVID-19) has now entered Manitoba. The current risk is constantly changing, please refer to provincial and federal health authorities for updated information. BSI Insurance Brokers Ltd. and our partners are working on developing a plan for possible scenarios and how they may affect our customers and their insurance needs. Currently, our 16 branches across Manitoba will remain open. Should conditions change, BSI Insurance will update our social media channels to inform our customers and clients. Signage will be place at our branches and we will keep bsimb.com updated as well.
We consider the safety of our customers, our team members, and communities our top priority and are following recommended procedures to the best of our ability.

Because we care, BSI Insurance wants to contribute to social distancing procedures. We are more than happy to have you call us to confirm if you need to visit one of our locations. We are still able to assist you at our branches should the need be there. Furthermore, BSI is well-equipped to provide most services via phone and email that you have come to expect.

 

Thank you,